Contact information

tarte customer support helps with order questions, product issues, shipping status, damaged or incorrect items, and policy questions for this U.S. Shopify storefront.

Customer Support

Email support@tartecostarmetics.shop. We aim to respond within 1-2 business days. Phone support is available at 1-800-944-0730.

For the fastest help, include your order number, the email used at checkout, product name, shade name if relevant, and a short description of the issue. For damaged or incorrect items, attach clear photos before disposing of packaging.

Mailing Address

tarte / tarte, United States. A public street mailing address was not confirmed in the Phase 0 source audit, so return mailing instructions are issued through customer support before any shipment is sent.

Business Hours

Monday - Friday, 10:00 AM - 5:30 PM ET

Support is closed on weekends and major U.S. holidays. Messages received outside business hours are reviewed in the order received on the next business day.

Last Updated: June 19, 2026